Superstar Mode & EA Servers

I have been attempting to play superstar mode for a few days now, but every time I try, i lose connection to the EA servers. I am Ethernet connected to my router. One thing I noticed that was strange is that every time I lose connectivity, the EA app also completely closes itself in the background. Reopening the app while madden is still running also does not help re-establish connection the EA servers. It's insane that I cant even make it past character creation. Shouldn't their be an offline superstar mode? I have a screen recording of this, but the file is too large to share here.