EA Advisor

Good evening,

I've been trying to get my sons account unlinked from my account on PSN and we may have forgotten his email.

Whenever i go to contact us. the chat bot pops up and will not allow me to open a case or really unlink his account at all

we are unable to verify the account because we are unsure what email is connected to his account

and/or we never receive the 2nd factor authentication codes to any of our emails please help!?!?!