When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still everytime I go to try and login and play online it says I can’t connect to the EA servers.
I’m on PS5 and on wireless internet. And 75% of the time I get on madden the attention messages pops up and says I have to connect to ea servers. And I reset everything and it’s still not working I even uninstalled and reinstalled the game.
Community ManagerHello, everyone. A new, potential workaround has been found. If you have any Strategy Items favorited, unfavorting them and see if you still experience the same issue. Let us know if this helps or not. Thank you.
Community ManagerApologies for misspelling a word. It happens to the best of us. Thanks for trying that. It was a potential workaround that has helped others, but obviously, it's not working for everyone. We're still investigating this.
Thanks for letting me know. Appreciate it.
Community ManagerWe don't have an update on this issue yet. When we do, we'll relay that here. You can contact the retailer the game was purchased from to see if a refund is available.
Some people are able to get that far. We're seeing reports that what I suggested is helping those that can log in to MUT so I wanted to relay that here in case it worked for anyone.
Community ManagerWe can't issue a refund since you technically didn't pay us for the game. You'll need to ask the retailer the game was purchased from to see if a refund is available.
