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Blayer98's avatar
Blayer98
New Ace
2 days ago
Solved

Cannot play Mass Effect Andromeda through Steam on Steam Deck.

Hi, I’ve just started getting an error code of INST-21-25005 when I’ve attempted to play Mass Effect Andromeda through Steam on my Steam Deck. I didn’t have this issue previously, and it’s only just ...
bug
crashing
installation
steam
  • Blayer98's avatar
    Blayer98
    1 day ago

    I’ve been able to fix the issue now by instead switching to the default Steam Play settings (Proton Experimental) and performing a factory reset where I erased my user settings and configurations. If anyone else is encountering this issue, please make sure you are on Proton Experimental.

Blayer98's avatar
Blayer98
New Ace
1 day ago

I’ve also just encountered another error code:

INST-14-1627

Blayer98's avatar
Blayer98
New Ace
1 day ago

I’ve tried the following:

Factory Reset

Delete 1238000 prefix (ME:A’s compatdata folder on Steam)

Sending error reports

Shutdown and restart Steam Deck

Attempting to run the game from Steam in Desktop Mode

Attempting to run the game from Steam in Gaming Mode

None of these things have fixed this issue in anyway, and I don’t understand why this issue is occurring because there shouldn’t be a problem! I cannot play the game I paid for all of a sudden and it makes no sense! Please comment if you currently encounter this issue!

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