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FANTasticMrFant's avatar
2 days ago

Help! Mass Effect Andromeda wont launch

I've been trying to make this thing work for a few days now. I've looked at task manager, watched the game boot for a second then die again. the EA app suggestions aren't helpful so far. I've gone through these responses and I think it might be the same thing

3years ago
https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/andromeda-crashing-on-initial-load-with-6950-xt-four-beeps-preceding-game-start/9261570
8years ago
https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/re-mass-effect-andromeda-wont-launch/9179571
9 years ago
https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/re-andromeda-crashes-on-launch-with-no-errors/9192405

 

ive I've tried all of this, and it hasn't fixed the game yet
reinstall game
verify files
reinstall graphics driver
clear shader cache
clear EA cache

firewall permissions
mem repair tool
sfc
chkdsk

clean boot
dxdiag tool
perfmon/rel
updating my .NET frame works 

I've attached the DxDiag.txt and the event viewer log, I've tried to read though them, but I don't know what to look for. Could you read through them and tell me why the game keeps breaking?

1 Reply

  • FANTasticMrFant​ 

    The error in the Event Viewer is a buffer overflow exception, meaning that more data has been put into a memory area than it can hold.
    This was often used as a way to inject malicious code, so MS built a security feature to prevent this.
    Doesn't mean that there is anything malicious going on here, its way more likely that there is a error in a driver or module on your system. 

    Unfortunately, Windows Error Reporting could not identify the module causing the problem, so it could be  many things.

    There are also many LiveKernelEvent errors in your DxDiag, this errors are caused by a USB driver. 

    • Shut down the PC.
    • Disconnect all USB devices except mouse & Keyboard.
    • Start the PC > Test the game.  

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