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Palmrus's avatar
Palmrus
Seasoned Newcomer
3 months ago

ME2 Legendary eddition all DLCs black screen after prologue

Hello everyone, I am getting a black screen right after the initial prologue where Normandy exploded, after that there is a logo of ME2 and immediatelly after that ME2 Genesis DLC launches and black...
bug
mass effect 2
pc
technical issues
Palmrus's avatar
Palmrus
Seasoned Newcomer
3 months ago

Hello here is the DxDiag, many thanks for Your support!

holger1405's avatar
holger1405
Hero+
3 months ago

Palmrus​ 

There are many LiveKernelEvent Watchdog reports in your DxDiag that might be relevant here, but at first I would recommend to update your very old graphic drivers. 

You can find the Intel driver here.
And the NVIDIA driver here.

  1. Follow this manual to the letter to completely uninstall the NVIDIA graphics driver.
    IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
    Use it in your normal Windows session.
  2. After restarting, follow the manual again to completely uninstall the Intel graphics driver.
  3. Install the new Intel graphics driver.
  4. Restart the PC.
  5. Install the new NVIDIA graphics driver
  6. Restart the PC > Go online.
  7. Test the game.



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