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LordBthulu's avatar
LordBthulu
New Novice
5 months ago

ME3 Could Not Activate/Keeps Making New License Folder

Around 8/10/25 I updated my bios and installed a new cpu and got the "could not activate/product key" pop up. Moving the License folder from the EA Services folder worked at first but as of 8/15/25 i...
launching
mass effect 3
pc
steam
technical issues
LordBthulu's avatar
LordBthulu
New Novice
5 months ago

EA_Shepard​ 

  1. Cleared everything.
  2. Ran as admin.
  3. I have the game on Steam but I tried to verify the files on Steam. Didn't work. Uninstalled on Steam. Installed on EA. Did steps 1 and 2 then did 3. Didn't work.
  4. Date and time is correct.
  5. Uninstalled and reinstalled on both platforms while going through the other steps just incase. Made sure not to have both platforms versions installed at the same time. Didn't work.

Am I missing something/being an idiot or is this situation just weird?

holger1405's avatar
holger1405
Hero+
5 months ago

LordBthulu​ 

Try to remove the local Mass Effect license folder by hand again. 

  • Close EA app and Steam completely. (not just minimized in the tray.)
  •  Press Windows key + R to open the Run dialog box..
  •  Enter or copy and paste: "%ProgramData%\Electronic Arts\EA Services" (Without the quotes) > hit ENTER.
  • Delete the "License" folder.
  • Test.

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