Forum Discussion
I stated in a previous post that the game has been running smoothly for me when I have been able to play it. Little to no issues regarding performance/crashes/etc. It's very bizarre, I've never had a game behave this way before. And I'm running on good, recent hardware. My PC is just over 2 years old. The game simply refuses to launch, which is why I initially suspected it to be a problem with Origins. I tried clearing the Origins cache, but that didn't solve anything. Other games I own via steam start and run perfectly fine. MELE is the outlier and is incidentally the only game I have that goes through Origins.
It was also odd how the Beta: Unicode fix worked, but only temporarily. I saw this solution on a steam forum and applied it and the game launched and ran without a hitch for a couple of days, then just stopped launching again. I'm guessing I'll need to try a reinstall, and if that fails, hope BioWare and EA push an update out that fixes the problem in the near future.
But yes, the game has run nearly flawlessly for me. I believe the two crashes I had were in ME1 while doing a Mako side mission and in ME2 during a loading screen. ME3 has had no trouble to this point and ME1 and 2 had no other issues either. There was never a case where I reached the launch screen but couldn't start one of the games. The launcher either works and the games perform fine, or the launcher won't start at all and I never even have a chance to pick one of the games to play.
But yes I did try to run ME3 directly from the binaries folder, and tried again as an administrator like you suggested, no change.
In any case, I appreciate you and the help you've been giving to me and others. If you have any other ideas to get the game working, let me know.
ME1 & ME2 are still working?
Config:
- Make sure Origin and Steam are closed.
- Go to your "<drive>:\Steam\steam apps\common\Mass Effect Legendary Edition\Game\ME3\BioGame" folder and move the "Config" folder to your Desktop
- Test.
If that don't works:
- Make sure Origin or/and Steam are closed.
- Go to your "Documents\BioWare\Mass Effect Legendary Edition\Save" folder.
- Move the Mass Effect 3 Save folder to your Desktop,
- Test.
- GotAnyGrapes12875 years agoNew Novice
No, ME1 and ME2 will not start on their own either. I will try the save folder tip when I have some more time to sit down and mess with it.
- 5 years ago
For 3 days I tried all the fixes on the first post and I uninstalled and reinstalled twice. Moving the saves out to my desktop WORKED. I had to restart ME2 of course but I was only a few hours in anyways.
ME1 and ME3 both launched fine for me it was just ME2 that would crash and send me back to the launcher when I tried to start it.
As a side note, I do currently have Origins set to run as an administrator, I have all overlays turned off, I have my mass effect folders exempt from my antivirus, my drivers are all up to date, and my system locale is set to the Beta UTF-8. I’m not sure if it was a combination of those along with removing my save folder but it didn’t work again until I did that.
Hopefully everyone else is able to find a solution here, because I was so frustrated not being able to move on when I’m brand new to Mass Effect.
- holger14055 years agoHero+
If ME1 & 3 always worked for you it is more likely that either one of the save files or the Profile file got corrupted and no other issue was involved.
That is good for you, but what is your point?
That it works for you don't means it has to work for someone else.
In my years on this board I saw countless issues caused by Nahimic audio services, but the specific point in the OP is still only there because I saw user reports about Nahimic causing problems with the MELE.
- 5 years ago
Well my issue is back again. Still can't get any of the games to load consistently. The weird thing is I keep getting short windows where I can play the game fine for a day or 2 and then back to not being able to launch again. I was able to play all last weekend without issue but since it will not run and just loop back to the menu. Still using clean boot and not running any other programs when running the game. The game just works when it wants to work I guess. Attached is my latest crash dump. Just frustrating as I thought this was resolved (again).
- holger14055 years agoHero+
It is still a Null pointer read error.
Is that anything different on your machine between the time it runs and it don't runs?
Anything, software you started, even if it was only for one time, background applications, plugged in Hardware, different network connections, etcetera?
Rebooting the System is not fixing it?
Did you tried point 5 on the OP, I added last week?
- 5 years ago
@holger1405 wrote:Did you tried point 5 on the OP, I added last week?
Gave point 5 a shot, still not working. Thank you again for all your effort and assistance.
I wonder if they'll ever fix this themselves?
- 5 years ago@Holger14 I'm not aware of me running anything different. I have the issue even after a clean reboot and no other programs running. The odd thing is I was able to play fine last weekend with me using all my other programs like normal. Not like I'm running anything special anyways. Mostly just Chrome, Plex video or email. Still have the issue even if all of those are closed or never even run after a re-boot. I tried unplugging all unneeded peripherals (external HDs, phones) but still no luck. Just seams random.
- holger14055 years agoHero+
A patch is in the works, I can't say if it will help as I still can't locate the specific problem on some system.
Please create a new DxDiag.
This is a strange problem. We focused on the game the entire time, lets see if there is something wrong in Origin.
- Close Origin completely.
(right click on the Origin symbol in the task bar > close) - Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
- Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
(The "LocalContent" folder must remain untouched.) - Delete the "Mass Effect Legendary Edition" folder inside the "LocalContent" folder.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
- Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
- Delete the "Origin" folder inside the "Roaming" folder.
- In the address bar of your Windows explorer click on "AppData".
- Open the "Local" folder.
- Delete the "Origin" folder inside the "Local" folder.
- Restart your PC.
- Test
- Close Origin completely.
- 5 years ago@holger1405 Tried deleting the folders you suggested but no luck. Previously during troubleshooting I did completely uninstall and reinstall origin. I didn't do the same with Steam but I can play other games thru there fine.
- 5 years ago
For the heck of it, I installed my old vanilla ME1 from Origin and confirmed that plays fine. Looks like this issue just impacts the LE version of the games. Other Origin and Steam games play fine.
Edit: Found a possible quirk. I have 2 monitors on my PC. I noticed I can get the game to work if I turn my 2nd monitor on. If the 2nd monitor is off, I get stuck in the loop. I've been able to reproduce this a few times today. Not sure if this is just one of the lucky times I can play the game or not. I'm not running any additional programs from yesterday and I haven't rebooted since the reboot after wiping the Origin files.
- holger14055 years agoHero+
Well, that would be at least an explanation.
Did you tried to disconnect this Monitor? (I can understand if you want to play the game before you test. 😉 )
- 5 years ago
@holger1405 wrote:A patch is in the works, I can't say if it will help as I still can't locate the specific problem on some system.
Please create a new DxDiag.
Here it is. Thanks again for taking the time!