Forum Discussion

Hero+

5 years ago

[PC] Possible workarounds for Mass Effect Legendary Edition launch problems.

If the game does not start for you, there are several possible workarounds: Notice: Mass Effect Legendary Edition will not run on Windows 7. LE1 & LE2 will not run on CPUs with only 2 physical ...

5 years ago

@holger1405 Well I'm confused now. For the third time now I think I have this issue figured out and able to play for a day or so and then it breaks again. Last "fix" was using a separate sound card instead of the onboard audio (disabled onboard card as well) and was able to run all games on Monday and Tuesday. Yesterday none of the games would work again. No changes to the system since. I haven't even re-booted. Still running in clean mode with only essential programs. Completely puzzled at this point. Not sure what is randomly changing that brings me back to not run these games. I can play my other games with no issues (Origin, Steam and Epic). I'm hoping there is a patch soon that corrects this because I'm loosing hope on getting this working anytime soon and now past the refund window.

holger1405

Hero+

5 years ago

@swvenom37

This is indeed weird.

Did you deinstalled the realtek audio drivers completely and disable the realtek sound device in the device manager or in the BIOS?

@1m4n00b2221

Repair the game again.

(Origin > Game Library > right click MELE > Repair)
(Steam > Game Library > right click at MELE > Properties > Local Files > Verify integrity of game files.)

@DwayneTheRockLob

Repair the game.

(Origin > Game Library > right click MELE > Repair)
(Steam > Game Library > right click at MELE > Properties > Local Files > Verify integrity of game files.)

Then clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.

Close Origin completely.
(right click on the Origin symbol in the task bar > close)
Press the Windows key and "R" at the same time.
Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
(The "LocalContent" folder must remain untouched.)
Delete the "Mass Effect Legendary Edition" folder inside the "LocalContent" folder.
Press the Windows key and "R" at the same time.
Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
Delete the "Origin" folder inside the "Roaming" folder.
In the address bar of your Windows explorer click on "AppData".
Open the "Local" folder.
Delete the "Origin" folder inside the "Local" folder.
Restart your PC. > Log in online for the first time > test offline.

If you use EA Desktop. https://help.ea.com/de-de/help/faq/clear-cache-to-fix-problems-with-your-games/

swvenom37
5 years ago
@holger1405 I previously disabled the onboard audio in device manager. Realized I didn't completely wipe the driver so I uninstalled that and re-booted. Confirmed driver was gone and that card was still disabled. Unfortunately still have the same issue with any of the games.
- holger1405
  Hero+
  5 years ago
  @swvenom37
  
  You did not plugged any additional hardware in?
  
  Any updates Windows or otherwise?
  
  You checked all your security software?
DwayneTheRockLo
5 years ago
I've sadly tried all of these things already. None have worked.
- holger1405
  Hero+
  5 years ago
  @DwayneTheRockLob
  
  You have the game on Origin?
  
  look at this guide. to preform a clean uninstall of Origin.
  
  Scroll down to "How to uninstall the Origin client the hard way"
  
  Follow the instructions to the letter.
  
  reboot.
  
  Download this version of the "OriginSetup.exe"
  
  Run the installer as Administrator (Right click the "OriginSetup.exe" > Run as an Administrator) > Test.
  - DwayneTheRockLo
    5 years ago
    I have it on steam.
1m4n00b2221
5 years ago
@holger1405 wrote:
@1m4n00b2221
Repair the game again.

(Origin > Game Library > right click MELE > Repair)
(Steam > Game Library > right click at MELE > Properties > Local Files > Verify integrity of game files.)
Still a no-go. 🤨