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Save folder, including saves from old account, reappeared after deletion
I repurchased MELE on a new Steam + EA account (bought on Steam, running through EA), after having previously deleted my old accounts. For some reason, the saves and achievements associated with my o...
AstraAeterna
Make sure the "Documents/Bioware/Mass Effect 3" or "Documents/Bioware/Mass Effect Legendary Edition" folders are deleted. (Permanently!)
(If you use OnDrive make sure the "Documents/Bioware" folder is not in your automated OneDrive backup.)Please clear your temp files:
- Press the Windows key and "R" at the same time to open the Run dialog box.
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Deinstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All > Delete.
- Restart the PC
- Download a new EA app setup exe from here. (Do it even if you already have the installer!)
- Install EA app.
Now do the exact same for Steam. - Run EA app as Administrator > Click the EA app shortcut on your desktop > Run as Administrator.
- Test.
