Unable to download DLC for Mass Effect 3 in the EA app

Hey, folks

If you are running into an issue installing the game and not seeing any DLC, there are a few things to go over first.

If you are on Steam, you would need to download and install it from the following link: Download and buy DLC for classic EA games

If you are on the EA app, and they do not show up, and you have claimed them from the store, or already own them, you can try the following:

Please clear your temp files:

• Press the Windows key and "R" at the same time to open the Run dialog box.
• Into the new window, type or copy & paste:  "%temp%"  (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\\Temp" folder. > Delete all files and folders in it.  
  (If some files or folders can't be deleted, reboot and try again.)

Then:

• Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)
• Run "Revo Uninstaller" > EA app.
• At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.
• If "Remaining registration content found" is displayed > Select All > Delete > Next
• When "Remaining Data and Folders" is displayed > Select All > Delete.
• Restart the PC
• Download a new EA app setup exe from here. (Do it even if you already have the installer!)
• Install EA app.
• Run EA app as Administrator > Click the EA app shortcut on your desktop > Run as Administrator. 
• Test. 

If these steps do not work, and you are still unable to see the DLC listed in the dropdown, and it is not listed when you install/reinstall the game, you will need to contact Live Support and list this as missing content. They will need to check the account with you and go from there.

Thanks!