When I start Need For Speed No limits, anywhere I click on in the main menu does not respond. However, all the top button options do, so I am able to get into races, but only through the daily challenges and the cars I own.When I first installed the game, everything worked fine.I have re-installed many times to no change.I have disabled “offload unused apps” to no change.I have even reset the iPad then re-installed to no change.I am using a high speed Internet connection through a strong WiFi connection. Switching to mobile data does nothing.I am wondering if the cause is because the Cloud the game saves to is full. Could this the cause, and if so, how can I get more space?Thank you.Christopher

Hiu @Dueser_330 Can we start by trying all of the steps suggested in our EA Help article Troubleshooting EA mobile games on iPad and iPhone Thanks!

I have tried all your suggestions to no avail. The game worked fine for months until this isssue started. I am guessing it may be an iPad update that has caused the problem, or your cloud server when I play is full. Would a full cloud storage be the problem, and if so, how do I increase the storage?thank you.

Hello @Dueser_330 I am not aware of an issue where your backed-up game would cause issues in the game UI not responding. Is there possible a separate device we can test your account on? Thanks!

I have tried all your suggestions to correct this problem. The main menu still does not respond, and I am forced to go through back doors to play races. I would love to buy gold and purchase your items, but the game locks when I try to do it. I’m getting fed up, and frankly will probably quit soon, as it is too frustrating. I have reset my device several times, and the problem persists. Can you reset my account, keeping my progress in the game?

No menu item responds. I have finally been able to try Need for Speed No Limits on another IPad and the same issue remains. This problem started with an update to the iPad IOS and I am sure you are aware I cannot go back to previous versions of IPad IOS. You asked me to try the game on another device and the problem remains. It is clearly an issue with the game not being compatible with the current iPad version. I am currently on IOS 18.0 and continue to have no response from the main menu items.

Need for speed main menu not responding

15 Replies

EA_Illium
EA Staff (Retired)
2 years ago
Hiu @Dueser_330

Can we start by trying all of the steps suggested in our EA Help article

Troubleshooting EA mobile games on iPad and iPhone

Thanks!
Dueser_330
2 years ago
I have tried all your suggestions to no avail. The game worked fine for months until this isssue started. I am guessing it may be an iPad update that has caused the problem, or your cloud server when I play is full. Would a full cloud storage be the problem, and if so, how do I increase the storage?
thank you.
EA_Illium
EA Staff (Retired)
2 years ago
Hello @Dueser_330

I am not aware of an issue where your backed-up game would cause issues in the game UI not responding.

Is there possible a separate device we can test your account on?

Thanks!
Dueser_330
2 years ago
I have tried all your suggestions to correct this problem. The main menu still does not respond, and I am forced to go through back doors to play races. I would love to buy gold and purchase your items, but the game locks when I try to do it. I’m getting fed up, and frankly will probably quit soon, as it is too frustrating. I have reset my device several times, and the problem persists. Can you reset my account, keeping my progress in the game?
Dueser_330
2 years ago
No menu item responds. I have finally been able to try Need for Speed No Limits on another IPad and the same issue remains. This problem started with an update to the iPad IOS and I am sure you are aware I cannot go back to previous versions of IPad IOS. You asked me to try the game on another device and the problem remains. It is clearly an issue with the game not being compatible with the current iPad version. I am currently on IOS 18.0 and continue to have no response from the main menu items.
EA_Illium
EA Staff (Retired)
2 years ago
Hey @Dueser_330

Thanks for the additional information, to confirm we can't reset game progress.

To confirm which model iPad are you currently using?

Cheers!
Dueser_330
2 years ago
I am using an IPad Air 4th generation IOS 18.0 model number MYH22X/A2072.
EA_Illium
EA Staff (Retired)
2 years ago
Hi @Dueser_330, thanks for the additional information! We can pass this on for the team to be aware of.
farzinsb3
2 years ago
I am facing exactly same issue. The game nfs no limits home page items do not work. I can only go to the games with upper left menu and daily tasks. When i click on the home page items like special events, it plays the click sound but does not go through loading next screens.
Device is samsung note20 android 13.
I tried connecting with different vpn or clearing the 50mb cache. Nothing helped
farzinsb3
2 years ago
I signed out of that auto sync feature. (After syncing my last game progress ) closed and relaunched the game and now main menu items started working!