Forum Discussion

l8zgt0xb102l's avatar
l8zgt0xb102l
Seasoned Newcomer
2 days ago

Getting kicked from servers mid HUT game

Ever since the new update at least on Xbox, I can't play rivals because the game hits over 2000 ping and just kicks me from the servers and goes back to the main menu. As a newer hut player, especially online, this is very disappointing. I got kicked out of 3 hut champs games, and just now back to back rivals games. Just go back to patch before it screwed everything up. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hi there. We're not aware of any issues causing high ping and disconnects. Are you playing on a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!