Forum Discussion

xarr-13's avatar
xarr-13
Rising Novice
9 months ago

NHL 25 configuration error

Every other woc game kicks me out. Still yet to find a solution to this….

its ruining the whole experience that we paid good money for. Have to reset app or it’s going to error every time. As soon as timer reaches zero when matched up error disconnects me out of game. This error is as common as every other game

23 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Here are some resolutions that have had limited success with others:

    • Clear your system cache with these instructions.
    • Have everyone leave and rejoin the club. It was reported this worked after multiple tries
    • Delete the club you were on when this issue started


    If that doesn't help, send me a private message with your PSN ID. I'll pass it on as part of the ongoing investigation into this.

  • I got banned for a week because of an offensive name. When I go back on to play World of Chel, I am getting a game configuration error right before I enter the game. Has there been any updates on how to fix this, or does this happen because of the ban?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi there. We're still investigating this. The ban you had isn't supposed to prevent you from playing so hopefully, we'll have this handled soon.

About NHL 25 Technical Issues

Are you experiencing technical issues with your NHL 25 game? Get help from the community here!726 PostsLatest Activity: 6 months ago