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Dropper456's avatar
Dropper456
Newcomer
2 months ago

NHL 25 won’t let me link my PSN account

I’m just trying to play nhl 25 and it’s not letting me link my PSN account with my ea account for some reason. I’ve tried everything I can to fix it

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. What is happening when you try to link your account? Normally, this isn't an issue with the game, but your EA account. We can't help with account related issues so most likely, you'll need to open a case with an advisor by following the instructions here.

  • 7251128's avatar
    7251128
    Seasoned Newcomer
    2 months ago

    I have a same problem with you, i had open the case and EA customer Experience asked me to obtain the PSN ID and its linking email 4 days ago! Now I’m waiting the reply. How about you?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Please check your case to make sure it does not say "Waiting on player". If you responded, it should say it was updated.

  • 7251128's avatar
    7251128
    Seasoned Newcomer
    2 months ago

    The status is No any update!

    i was sent again to ask by email!

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Are you sure you're responding to the right case? Unfortunately, I'm not able to look up your account so I can't verify if your message was received. Normally, waiting on player means the advisor is waiting to hear back from you. It would be good to respond again. Make sure you are responding in the case itself and not by sending an email.

  • 7251128's avatar
    7251128
    Seasoned Newcomer
    2 months ago

    I replied by email. Because your colleague’s Deepak is responding in email!

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