Forum Discussion
6 Replies
- EA_Aljo2 months agoCommunity Manager
Hi there. What is happening when you try to link your account? Normally, this isn't an issue with the game, but your EA account. We can't help with account related issues so most likely, you'll need to open a case with an advisor by following the instructions here.
- 725112827 days agoSeasoned Newcomer
I have a same problem with you, i had open the case and EA customer Experience asked me to obtain the PSN ID and its linking email 4 days ago! Now I’m waiting the reply. How about you?
- EA_Aljo27 days agoCommunity Manager
Please check your case to make sure it does not say "Waiting on player". If you responded, it should say it was updated.
- 725112825 days agoSeasoned Newcomer
The status is No any update!
i was sent again to ask by email!
- EA_Aljo25 days agoCommunity Manager
Are you sure you're responding to the right case? Unfortunately, I'm not able to look up your account so I can't verify if your message was received. Normally, waiting on player means the advisor is waiting to hear back from you. It would be good to respond again. Make sure you are responding in the case itself and not by sending an email.
- 725112824 days agoSeasoned Newcomer
I replied by email. Because your colleague’s Deepak is responding in email!
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