Forum Discussion

Seasoned Newcomer

1 month ago

Dressing room freezes when entering a 6s lobby

Loads into party but screen just remains the background screen with the spinning ea wheel of death in the corner. Then I get some random error code after a few minutes. Games I played atm. All updat...

Community Manager

1 month ago

Hi there. Let's see if clearing the personal saved data will help. Those steps are below.

Hit the Guide button on your controller
Highlight the NHL 26 icon
Press the Menu button. It's the small button to the left of the Guide button that has 3 horizontal lines on it
Choose Manage game & add ons
Go to Saved data
Delete the file with your gamertag on it

GoudaGouda78
Rising Newcomer
26 days ago
I’m having the same exact issue as Op mentioned. Trying to load into EASHL 6v6 club and I just get stuck in a spinning wheel of doom. I’ve tried deleting local saved data, deleting reserve data/removing it from quick start, hard restarting my xbox. No luck. Literally cannot play club games because of this. Please fix it Asap. Never had this issue before the last update.
jstmtlqc
Newcomer
25 days ago
Clearing data doesnt help. This is hapoening since ea made their maintenance early this week
- EA_Aljo
  Community Manager
  23 days ago
  Hello. Check the network settings screen on your Xbox. It should say what your IPv is. If it says IPv6, edit that setting in your router to use only IPv4. Let's see if that helps.