Playing in Alberta and usually connect to the northwest servers for our 6v6 club games. Normally I'd get 28ms ping, however over the past 3 nights that server has given me 70+ ms ping, and two other Alberta players are having the same issue. I know it's our server because the BC guys and California guys report the usual ping for themselves. Did something happen network wise that is forcing Alberta players to route differently now?
Have gone through every option imaginable and something has to be going on because its its allot of us and even more rhat arnt talking
Community ManagerHey, everyone. We looked into this and noticed that pings did go up, but they have come back down. If any of you are still experiencing this, let me know what your Xbox gamertag/PSN ID is and the day/time it last happened.
I live in Calgary and the other 2 players on my club live in Edmonton. When we go to club search our (recommended region) is set to Central instead of being set to North America West. I've tried Uninstalling the game and reinstalled, tried resetting router still stuck on (recommended Central) please fix this issue for all Alberta players.
All of Alberta is being routed to North America Central change it back to North America West please
Change this back to North America West (Recommended)
Community ManagerCan you send me a private message with the Xbox gamertag/PSN ID of the room leader? I also need to know where they are located.
EA_Aljo Playing on north America West. IN World of chel. I'm located in Edmonton Alberta. Team mates are in Portland and Vancouver. We changed to north America north west and it was worse. Only me (the one person from Alberta) is seeing issues. Normally I'm 27-31 ping when there 4-9 ping. Now there still at 4-9 and I'm at 69-99 ping. If i achieve 40 ping there at over 100.
In HUT I'm averaging 40-70 ping. Normally I'm 21-28 ping versing primarily west players. User names and Jerseys are kind of give away. Before i saw alot of Edmonton/Calgary, Van and Kings jerseys. Now I am Seeing alot of Toronto, OTT, MTL and even NYR. And seeing names I'm not use to seeing. I play a bunch so you tend to remember people.
Also as stated before. Telus internet. I ran a speed test and have no issues. tested other games, no issues. deleted NHL re downloaded. tried cleaning cashes and other various attempts. nothing has worked.
Part of me wonders if when the AWS servers went down something happened behind for the video game???? Could that be it?
Community ManagerHow can you tell you're being routed to NA Central? Where are you seeing that?
It's easy to tell just based on the ping of the game jerseys names
Ive also messaged the people ive been playing and all are east players
The 1 friend I would run into in ranked daily from the vancouver area we havnt matched since the update at all
I am still experiencing this as of right now. Xbox: GreekFreak2001 and tested at 12:08PM MST today and got matched to the wrong server again. Seem like players in Alberta are being defaulted into the wrong server still
Community Manager