Forum Discussion

dayan88's avatar
dayan88
Seasoned Newcomer
5 months ago

Game crash and dash boards nhl 26 and apex

Every time I try to play a club 3v3 or 6v6 my game crashes and dash boards me, I’ve done everything possible to fix the solution that EA has told me to do and nothing works, they say buy a new console like yeah sure just spent $800 on this one but I’ll just go buy a new one, same when I try to play apex legends I just get dash-boarded every 1-3 games I play but much worse with nhl spent $800 on a console and $100 for the game just not to work please can we fix this it’s actually not fair to the people spending money on this garbage 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey. I can't help with the Apex crashing. You'll want to post about that on those forums. For NHL, let me know the following:

    • Xbox gamertag
    • Mode(s) you're crashing in
    • Day/time (with your timezone)


    I'll pass this on to the team investigating the crashing. Thanks!

  • dayan88's avatar
    dayan88
    Seasoned Newcomer
    5 months ago

    NastyTopicz#5925 

    NHL 26 3v3 club mode 

    apex legends anymode 

     

    day and night anytime 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hello. You can report the Apex Legends issue here.

    For NHL, I need to know the day/time (with your timezone) of when the crash is happening.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Do you happen to have another account you can try? If it doesn't crash, this is probably account related.