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Danyck2's avatar
Danyck2
Rising Newcomer
9 days ago

No, none of these issues. My connection's always been fine. I'm connected through a cable and it never did that before. All of a sudden, since an update, no games are counted even though they're completed. Even when people either disconnect or quit, the game is usually accounted for, and it doesn't happen at all anymore. Like the games have never even taken place. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Let's see if power cycling your equipment will help. Please try these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again



    Let me know if this helps or not. Thanks!

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