Forum Discussion

bomberzr's avatar
bomberzr
New Novice
7 days ago

Servers and ping

I have already created a topic about connection problems. After release of the full version, I can connect to servers, but there is a problem with ping. It feels like I am being thrown from Europe to an American server. My ping is 100, 200 or 300 in ranked and the same problem is in the wildcard mode. I can play one game with ping 150, another game with 30 and it is not clear what it depends on, the ping limit setting does not work at all. There were no such problems with ping in the first days of early access. And after trying to start the next game (in any mode), the retrieve data error appears and you have to re-enter the HUT

9 Replies

  • davecaps's avatar
    davecaps
    Rising Novice
    3 days ago

    I also have the same issue with ping here in New Zealand. It’s beyond frustrating 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Thanks for the added details. We're currently investigating this issue. I'll update when I have some news.

  • Still haven’t been able to play one game in ranked where my ping is good. It’s between 350-25 m/s and it’s so frustrating! Feel seasick when playing.

    I have:

    • latest driver for my router 
    • did I cleanup on my PS5 regarding Cache memory database 
    • Lan-cable connection (fiber)
    • turned cross play off and on
    • no WiFi 
    • reinstalled the game

    so what more can I do? 
    please tell me…

  • JustAGamerOwO's avatar
    JustAGamerOwO
    New Hotshot
    6 days ago

    The Finnish server doesn't seem to be online for this game. In WoC there's no EU Northeast server which was in Finland. Only EU north and that is in Sweden. HUT and WoC have the same server locations.

  • bomberzr's avatar
    bomberzr
    New Novice
    7 days ago

    Hello, I’m from Saint-Petersburg. My usual ping on finnish server is around 6-7ms.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hi there. Where are you located? I'll pass the feedback on to the team. Thanks!

  • Same here. When I go and try to play ranked games it’s terrible. I can’t enjoy the game. My connection is fine. LAN cable 500/mbit direkt to my PS5. I have now 4 games in a row when it’s like this. Pure frustration….

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