Forum Discussion

Timmoore777's avatar
5 years ago
Solved

NHL21 HUT Issue Opening a HUT Master Icon Choice Pack

Product: NHL 21
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? HUT I get a "Failed to retrieve data: please try again later" error every time I try to open a HUT MASTER ICON CHOICE PACK. Large error code as well (too large to copy here)
What happens when the bug occurs? I get a "Failed to retrieve data: please try again later" error every time I try to open a HUT MASTER ICON CHOICE PACK. Large error code as well (too large to copy here)
What do you expect to see? I expect to open the pack
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here NHL21 HUT
What time did you see the bug? (HH:MM AM/PM) All day today
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? Zoltuk
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

HUT

I get a "Failed to retrieve data: please try again later" error every time I try to open a HUT MASTER ICON CHOICE PACK.

Large error code as well (too large to copy here)

I cannot open the pack.

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hello, everyone. This is an issue we're aware of and investigating. When we have some news, we'll post an update.

    *This issue has now been resolved*

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