Re: Code error CE9684B64E3005A6-0000000000009999-9900025AF5D30A15

i also have this issue where i try to pick a position and it gives me said error code and doing what you said did not help

@GretzkyIsBae 

Try editing your player and choosing all different items. It's possible one you've chosen is bugged and causing this. Let me know if that helps or not. Thanks!

Figure out a solution?

I had this issue. I went to my loadouts and made my first loadout active. Then it was fine. Hopefully, this works for you. Good luck! 

Thank the lord this works 

does not help me restarting systems 

Hey there, @146f951de6ecaecb 

Which NHL game are you playing and when exactly is that error happening?

won't let me switch the positions I reset modem all of that what you said in previous messages 

but when I switch from goalie to D in NHL24 it sends the error code and kicks me out changed all my player info gear etc and still won't work 

@146f951de6ecaecb 

Is your player wearing the C or A? If so, try removing it.

Where exactly are you trying to switch from goalie to D? When editing your player or in the lobby?

@146f951de6ecaecb 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

If that doesn't help, Try deleting the personal saved data for NHL 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 24 and delete the saved data.

nothing worked

@146f951de6ecaecb 

Which console are you playing on?

Ps5