Thanks for the advice Pack - I'll never know if that would've worked because I shot -24 on my new attempt! Maybe they'll fix this by reinstating the old scores and I'll go back to -22...
EA Staff (Retired)Hey Everyone,
Thanks to letting us know what you are running into with PGA Tour, I wanted to confirm if Tournament leaderboard progress still appears to be missing for anyone?
If so, please let us know the following:
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
@EA_IlliumHi, this glitch happened to weekly arcade yesterday. Today I woke up and now the weekly PRO scores are all gone. Completely wiped, just like the weekly arcade was yesterday. Also, I've had 3 'failed to qualify' messages the last 2 days while redeeming my rewards for 1st place scores. When viewing the results page for those 3 tournaments, the final results leaderboard only shows like 1-5 entries. I have no idea why this is happening, but lots of weird bugs have been happening when it comes to tournaments the last 2 days.
I've attached pictures for the Did not Quality and results leaderboards that glitched yesterday.
@EA_Illium I can confirm what @packattack04082 said. Today the leaderboards were wiped for two out of the four Daily tournaments and the Weekly Pro leaderboard has been reset as well. Obviously getting no prizes for those because the game shows it as an incomplete attempt.
Original scores are still missing from the Weekly Arcade leaderboard, which is what caused me to make the original post yesterday. With the Weekly Pro entries disappearing today, I am assuming the pattern will continue and we'll wake up tomorrow to find the Weekly Tour leaderboards have been wiped out. That'll be especially annoying since I'm sitting T1 and won't have time after the weekend for another attempt.
Honestly it's frustrating seeing things like this happen because tournaments are the only online game mode worth playing on PC. The number of players entering tournaments is dropping rapidly. Losing scores is only going to further drive people away, especially having paid tickets to enter.
Hopefully tournament scores are backed up and the leaderboards will be reconstructed. Although given that we never saw any follow-up or resolution for past tournament issues (like this EA PGA tweet suggested), I'm not expecting anything...
@EA_Illium wrote:Hey Everyone,
Thanks to letting us know what you are running into with PGA Tour, I wanted to confirm if Tournament leaderboard progress still appears to be missing for anyone?
If so, please let us know the following:
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- Does this happen to any other account on the device?
- What type of network are you using? (Wired, Wireless, Hotspot)
- If possible, share a Screenshot or Clip...
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
PC, BlackCat09522, no error message, no other accounts, wired, no screenshot.
Seems there are a number who have not been paid out for their efforts in the 9 hole daily the last couple of days and have had their scores wiped for the arcade and pro weeklies.
This game is nearly 1 year old. You have got to do better than this.
I got nothing for the tournaments it said 'Missed Rank' on. Both days I entered all four tournaments and only got three prizes each day, missing the corresponding prize from the 'Missed Rank' tournament. I did get the winner prize for yesterday's Daily 4 hole - even though the leaderboard for that one was blank.
Maybe (probably) I'm totally wrong... but it looks like they're still working on this game for a new patch and additions. It could explain bugs leaking here.
@lolwhat1234 wrote:With the Weekly Pro entries disappearing today, I am assuming the pattern will continue and we'll wake up tomorrow to find the Weekly Tour leaderboards have been wiped out.
I was wrong. Weekly Tour and Weekly Sim are blank today.
Since @packattack04082 suggested the scores still exist, I entered the Weekly Tour tournament quickly and shot -17. Instead of showing -17 in the leaderboard, it shows my original -19 score. So, hopefully there will be an attempt to reconstruct the leaderboards.
@EA_Illium I have a screen recording of the last minute before the tournaments go through their daily refresh, where I scroll through all of the tournaments showing the leaderboard preview before and after the clock ticks over. I can find somewhere to upload this if it would be useful, though I'm not sure it shows anything that is not immediately obvious from the posts in this thread. The leaderboards are being cleared when the new 'day' begins.
At least we know asynchronous crossplay is possible since this appears to be clearing the same leaderboards on multiple platforms. Come on folks, make it happen.
For the last 3 days the weekly tournament scores have been disappearing. I’m on PS5 but I’ve seen it reported on the other platforms as well. If you replay the tournament it posts your ORIGINAL score. First it was the weekly arcade, yesterday the weekly pro. And today the weekly sim and seasonal tour scores are gone.
EA Staff (Retired)Hey @packattack04082
We have passed the information provided so far for the team to be aware of. Currently we do not have any updates besides that, If I do get an update I can post it in this thread.
Thanks!
Hello, All of my weekly tour tournament score was erased.. Day after the swing mechanics changed.
Today they've lost the daily 9 hole and the weekly arcade scores. We'll know more tomorrow but it looks like a pattern, because this was the same combination of results that were wiped on Saturday.
Don't you mean we'll know more today? They finalised over an hour ago.
I played BOTH tour and sim modes and as you can see, I DID NOT get paid for either!
now, you -EA- owe EVERYONE that plays this game the MAXIMIUM for a win per tournament (seems fair as you -EA- don't know what hotfixes are) plus I think on top of that the MAXIMIUM tickets it would cost to enter EACH of the weekly tournaments.
if you -EA- really cared about what's going on in this game, you would've done something to fix the tournament screw-up over the weekend (3/8/24-3/12/25)
this is what HOTFIXES are for.... fix stuff thats wrong on the fly, but you -EA- seem to have no idea what to do....
@Mark_Miwurdz wrote:Don't you mean we'll know more today? They finalised over an hour ago.
By tomorrow I mean we'll know if it's a pattern of the same sequence of scores being lost each day. Could just be a coincidence that today's missing scores match up with Saturday.
@-Roasted513- wrote:I played BOTH tour and sim modes and as you can see, I DID NOT get paid for either!
now, you -EA- owe EVERYONE that plays this game the MAXIMIUM for a win per tournament (seems fair as you -EA- don't know what hotfixes are) plus I think on top of that the MAXIMIUM tickets it would cost to enter EACH of the weekly tournaments.
Ouch, unlucky. I got the rewards for those two but probably only because I re-entered them yesterday. I got winner for Tour and world ranked for Sim so I'm guessing they calculated the prizes based on the original number of entries, rather than the reduced leaderboard. But of course, nothing at all if it says Missed Rank. I got no prize for the daily 9 hole yesterday either.
