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6nupbjpd1net's avatar
6nupbjpd1net
New Novice
4 months ago

SOFT LOCK in modes page.

my game soft locked after an animation break. 

After a Wild West stage, an animation that unlocks the Penny Pursuit mode started, but I ended up closing the game before finishing it. As soon as I opened the game again, the modes page became inoperative. I can't select the adventure mode or the Penny Pursuit. Only the arena mode works. I've already contacted EA support, uninstalled it, cleared the cache, and they asked for my ID to change the account, but nothing worked. I honestly didn't want to lose the account.

I spent hours leveling up things, playing the levels and earning my plants.

 

1 Reply

  • I'm having the same issue and I've also contacted support. Unfortunately, it seems like right now there is no solution and what's worse is that there might not be one in the near future. I saw a post here from someone with the same issue that was dated 4 months ago, so my hopes that the issue will get fixed soon are not high. PVZ 2 Game Unresponsive. | EA Forums - 10265662 

    Fortunately, there is a way to get around it. The way I've been doing it is going through the missions tab, but it sounds like you can also do it through the plant almanac by: going to the arena -> plant almanac -> any plant -> find more -> world. It sucks, it's inconvenient, but it's a work-around.

     

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