Game is glitching and not allowing us to play

its the same problum here i even repaired it and it didnt work

Make certain you meet the requirements!

    Required: Internet connection required to install and play
    DVD-ROM: N/A
    OS: Windows 7/8
    64bit Video Card: NVIDIA 8800GT, AMD/ATI Radeon HD 5750
    Processor: Intel Core 2 Duo @ 3.0 GHz
    Sound Card: DirectX 9.0c
    Compatible Memory: 4GB RAM
    DirectX: 10.0+
    Hard Drive: 15 GB
    Input: Keyboard, Mouse or Dual Analog Gamepad

http://www.game-debate.com/can-I-run/

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@amylehman45 wrote:

We pre-loaded our game yesterday, but when we access it today, it is glitching and not allowing us to play. It looks like there is a blank screen with lines in it. We can see some of the screen, but we cannot play the game. Could you help?  Thank you!

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@Epicwinner187 

I replied two days ago, and have heard nothing back from you. 

Start -> type: DXDiag -> Save Information -> Post it here; we'll sort through the mess and figure out what it is 🙂

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@Gorath_the_Elder wrote:

Make certain you meet the requirements!

    Required: Internet connection required to install and play
    DVD-ROM: N/A
    OS: Windows 7/8
    64bit Video Card: NVIDIA 8800GT, AMD/ATI Radeon HD 5750
@    Processor: Intel Core 2 Duo @ 3.0 GHz
    Sound Card: DirectX 9.0c
    Compatible Memory: 4GB RAM
    DirectX: 10.0+
    Hard Drive: 15 GB
    Input: Keyboard, Mouse or Dual Analog Gamepad

http://www.game-debate.com/can-I-run/

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The above reply is still a valid comment, as is Wootcandy's requestion for a DxDiag.  The most important part of any PC you expect to run games on is the 3D gaming quality GPU, made by either ATI or nVIDIA.  Intel has never made any real 3D GPUs.  Without a real one, you can forget this game.

Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.         
       System Model: Inspiron 7720
               BIOS: A16
          Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
             Memory: 8192MB RAM
Available OS Memory: 8046MB RAM
          Page File: 3994MB used, 5588MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.02.9200.16384 64bit Unicode

 Is this what I would need to run the game correctly? thank you.