Level 46 GW2 hack

also making a post about this because a massive ban wave just happened today and a lot of us have had our accounts soft-locked at level 46. We are no longer able to join any game matches and upon loading into the game we are met with an infinite black loading screen.

I saw a post from 2024 that said this:

"We are aware of a stats-reset issue that recently came up affecting numerous players.
As of Feb 20, 2024 3:30PM PT, all those affected by this stat-reset error should have their stats restored.
If your stats are not restored, please reply to this thread so we can investigate your particular case."

(https://forums.ea.com/discussions/plants-vs-zombies-franchise-en/update-lvl-46maxed-out-characters-in-pvz-gw---character-reset-in-pvz-gw2/10485980 -  i assume the thread is too outdated to provide info through a reply which is why im making a new post)

will there be another stats-reset restoration anytime soon? Is there anything we can do to fix our accounts??
Thank you to anyone able to help