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b3bseab7kgj5's avatar
b3bseab7kgj5
Seasoned Newcomer
26 days ago

My Game Progress Was Completely Reset

Hello,

My Plants vs. Zombies progress was completely reset for no apparent reason.

I downloaded the game about a month ago and had been playing normally ever since. I also purchased the “No Ads” option and had been making progress and unlocking plants over time.

Yesterday, I discovered the Survival mode and played it for a while before going to sleep. When I opened the game today, I found that my entire progress was gone. My Garden is completely empty, I have no coins, my plants are gone, and it seems like my account has been completely reset.

The strange thing is that I am still logged into the same account I was using before, so I have not changed my login or account.

Could you please help me recover my previous progress? I had already made significant progress in the game and also purchased the “No Ads” option.

I would really appreciate your help in restoring my account and progress.

Thank you!

android
bug
crashing
freezing
missing content
pvz 1

3 Replies

  • 3sfem8ufjcme's avatar
    3sfem8ufjcme
    Rising Newcomer
    19 days ago

    I got the same problem man i was at the boss then it freezed and it rrdtarted all my levels...

  • qzgqhno3v8oh's avatar
    qzgqhno3v8oh
    Seasoned Newcomer
    18 days ago

    Plants vs. Zombies 1 on a Samsung Android tablet. My local save suddenly reset completely after I enabled internet, played Adventure 1-4, closed the game mid-level, and reopened it. Adventure is now back at 1-1, coins and Zen Garden are gone, and restarting the tablet did not restore the save. I did not uninstall or clear the game's data.

    • What do I do?

    • Is my data permanently lost? 

    • Can I recover it?

    • How do I recover it?

  • PutridCharacter's avatar
    PutridCharacter
    Seasoned Newcomer
    18 days ago

    I'm having the same problem. My game suddenly freezes and this is the 2nd account that I have had with PVZ Heroes that has done this to me. I've contacted EA and they were of no help.

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