Game resets

Hey luanna245​ , thanks for reporting this! Let's see if some basic troubleshooting steps help:

Let's get rid of potential corrupted data:

1. Open the System Settings from the Home menu 
2. Go to Manage Software and select Plants vs Zombies: Replanted.
3. Choose Check for Corrupt Data 
4. Choose Redownload if it finds any corrupt data

Then let's clear the console's cache:

1. Open the System Settings from the Home menu 
2. Select Formatting Options.
3. Select Clear Cache.
4. Select the user you'd like to clear the cache for, then follow the on-screen instructions.

Let us know how that works!