Forum Discussion

Seasoned Newcomer

21 days ago

Solved

Farm Merge Valley - Missing Content

I purchased 2250 gems to play in the new game Farm Valley. I wanted to purchase a land package in there, it takes crystals to buy land so I used 970 gems to purchase 3500 crystals and then used 3299 ...

edge

technical issues

abbycattx
1 day ago
LindaV47 and all readers

Hello! Thank you for being part of our Pogo Community 😊🎉I'm sorry to learn that you're experiencing some trouble with buying power-ups or that items you've purchased are vanishing. I can imagine how frustrating this must be and I apologize for the delay in anyone assisting you.

🌟The new Player Support Page advises us to contact EA Help if we are experiencing issues with billing or payment concerns, missing content, purchases, lost progress or missing items and other specific account issues.

Guidance & How To → Pogo Customer Service Guide: Where to Go & How to Get Help

From the Pogo Team → Getting the Help You Need on Pogo

Contact EA Help → Pogo Support Page

For privacy and security, any concerns with monetary transactions, gems, missing content and other specific account concerns, cannot be handled in forum communities or social media messages. Please contact Pogo's official support through the secure portal so your information can be reviewed safely and privately.

If you have any other questions or need further assistance, please don’t hesitate to reach out again. Together with fellow players and our EA Community Managers, we are here to provide you with more support. Please also know you can reach out to EA Help at any time and speak with someone immediately → Pogo – Official EA Help support

Hope everything works out for you and Take Care 🌷🐈‍⬛

DEAMH

Rising Newcomer

20 days ago

Used power to break rocks. Clicked on remove tab, power reduced, countdown begun, but when I come back to the game, no task completed to redeem the bricks.. Power has been spent. This has happened twice. I'm due at least 35 units of power.

arat1031

Seasoned Traveler

9 days ago

I have spent 150 energy points to remove the tree stump from the game board as it is on the last worker task. After waiting the 2 hours, it resets and I do not get any of the logs. This needs to be fixed and I would like my energy back.