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Hello! Sorry to hear you are not able to access Merge Academy today, I double checked the game before replying to you and at this time it is loading and playing as designed.
Here are a few quick things you can try that often fix this kind of issue:
- Clear your Browsers Cache and Cookies
- Check for Browser and System Updates
- Graphics driver update: Outdated drivers can cause rendering issues
These are generally the most common reasons for white screens on our devices.
If you’re unsure how to do any of these, a quick search like “how to update my graphics driver on (your device)” will bring up helpful guides and videos. Most of these steps take less than a minute!
"That is not my user name I use [edit: email address removed]"
If we do not select a username, one will be randomly generated for us. However here on EA/Pogo Forums we are able to change it! I have created a guide for our community here > ⚖️How to verify and view your Pogo Information on EA | EA Forums - 10363354
If you need help or have any questions, please ask! 🙂
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