Game play for Matching Moments game.
Game play in the matching moments game has many problems, bugs, and technical issues. Please address, and fix them. I enjoy the game, but unable to play, and enjoy it until the tech probs are resolve...
Forum Discussion
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Hello! Sorry to hear you are having issues playing Matching Moments. Currently I am playing the game, and it is working as designed. However, there have been a few players reporting that their progress is being reset, if this is currently what you are experiencing, please follow the steps outlined by Community Manager EA Lanna here > Matching Moments Reset
If this is not the issue you are currently experiencing, please try these troubleshooting steps:
- Please try clearing your cache and cookies along with checking for device and browser updates. *This first week of December 2025 Apple and Windows have had several updates for their devices - some users have received them, while others are still waiting for them to be released
- Outdated graphics driver → Outdated graphics drivers can cause games to freeze and various other issues.
- Insufficient RAM or CPU usage → Too many background applications or programs can slow performance.
- If you are a Windows 10 user, please read this → Information for Windows 10 Users on Pogo: Understanding Recent Changes | EA Forums - 12897951
Please give these troubleshooting steps a try and if you need help, please ask and myself, other players or our Community Managers will be glad to help!
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