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Hello. Sorry to hear Level 13 of Mahjong Sanctuary is giving you difficulties, plus you also cannot play the lower levels is indeed troublesome.
"I have cleared cache and done all the "fixes" yet it still happens, I can't go to a lower level to replay to see if it "might have fixed it" I too am at Level 13. What is a complete fix for this game?"
I double checked Level 13 and replayed it today and it is currently working as designed. You mentioned that "I have cleared cache and done all the "fixes". Could you please provide details about the fixes you implemented, as well as the type of device, operating system, and browser you are currently using?
I have Windows 11 via Google and I play on my iPad (via Google since it won't allow play via Safari for Pogo) both with the same results after clearing cache and reinstalling the ap.
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