Forum Discussion

New Scout

1 month ago

Mahjong Sanctuary - Detective Tool Bug

User: StonePnw Desktop PC Win11 25H2 Edge and Firefox v.149.0.2 both tested same issue I start the game and hit play. The message shown is "If you want to easily find all possible matches of a ti...

New Scout

2 days ago

Can anyone from EA confirm if this is being worked on or provide additional help?

I have completed all of the steps on my end now and nothing has worked. I have the added benefit of replacing my old PC and recently built a new one. I added nothing too it, I just let everything update. I still have this issue on a brand new PC in most recent updates of Edge, Chrome, and Firefox. Im starting to think this is an account related issue. I see 2000 people playing this now and maybe thats why youre ignoring us. This is a very real problem though and im still stuck on lvl 12 as are many others.

Is there a better method of seeking help than this forum?