Matching Moments not Loading

I'm having the same problem

I am having the same issue. This is getting frustrating when the challenges don't work. By the time they fix it (if they do) I don't have the time to come back on and play, especially with the daily challenges.

I am also having the same issues with Matching Moments, very frustrating lately, a LOT of the games are having issues since they changed owners.  Please fix this as the challenges are a part of the reason I became a POGO Member.  Thank you for your attention to this matter.

still frozen in game. I have tried 3 days now several times pieces won't move. now you have daily challenge so please fix it quick

The Matching Moments game will not load, and never has for me.  Could not restore data.  It works for others but not my account, on the same PC.

• Pogo username: jaybopp82
• Date (approximately) when you first encountered this error: last week
• Device Type: desktop
• OS version: Windows, all updates installed
• Browsers Tested: Chrome (incognito), edge
• Current Browser Version Number: latest
• DxDiag File attached: (Yes/No) no
• What Troubleshooting steps you've already completed: cleared cache, other PCs, other pogo accounts (works)
• Any issues with other games: Only this game

My game just freezes.

Same here game uploads but won,t move pieces

Update, as of today the game will not even load.  If I click to play it puts me on the load screen and nothing happens. 

To get the necessary information out of the way - my screen name is Shilfiell, my OS in Mac OS Sonoma, my browser is Firefox.  

Matching moments is a great game, frustratingly challenging at times - but the following glitches make it less enjoyable:

1. "Lives Remaining" timer routinely sticks at 12:34 remaining.  As a result, one rarely knows accurately exactly how many lives one has, or how long till a new life appears.
2. When the "Unlimited Lives" booster is activated, occasionally clicking the Play button sends a "You have unlimited lives for a limited time!" pop-up then returns to the start screen (the one with the Play button) of the game.  Endless loop.  Only workaround is to quit the game and re-enter....which waste valuable Extra Lives time.
3. The Daily Free Gift does not appear in the Shop.  No idea when the gift renews each day, times seem variable.  As this is our only feasible means of getting any power-ups, timing would be great to know.
4. Objects in cells occasionally overlay two images at once.
5.  Static boosters (Bow, Boxing Glove, Hammer) received through daily (?) Free Gifts do not appear in inventory as expected.   Alternatively, sometimes boosters just show up out of nowhere.
6. When first released, this game had a Season to work through.  This initial Season play provided many of the objects I've used to go through the ranks, but now there's no mechanism for free anything except the daily (?) gift.

In addition to the technical glitches, there are several areas for improvement with this game.  Bring back seasons, open additional tabs (akin to the Chores tab in Solitaire Home Story) for a chance to work towards free boosters, and additional earned boosters like Undo or Extra Moves would enhance gameplay.  Having to spend 900 coins for a single extra move pack is outrageously expensive (game-virtual-currency-wise) and that cost should be lowered - while also boosting the income from game wins, as it takes a very long time to accumulate coins currently.  Might want to add a few booster-generating events that aren't dependent on consecutive wins, as well:  most levels I play require repeated attempts to pin down the right gameplay patterns. 

I can't even get Matching Moments to load, it starts off at the beginning and when it comes time for the screen to load on level it stops.