Forum Discussion

Rising Novice

1 month ago

Solved

MERGE ACADEMY - UNABLE TO SAVE PROGRESS

Merge Academy - Repeated error messages saying the game cannot be saved and all of the progress is lost. This has been happening for days! Currently playing on Firefox. Browser is updated. MAC OS.

JennySasha
28 days ago
I'm using the Safari browser now and it's not doing it with that one.

EA_Lanna

Community Manager

29 days ago

Heya JennySasha,

I'm so sorry to hear that.

JennySasha wrote:
Repeated error messages saying the game cannot be saved and all of the progress is lost.

Oh dear. Would you be able to share a screenshot of that error message? I'll pass it on.

- EA_Lanna

JennySasha
Rising Novice
28 days ago
I'm using the Safari browser now and it's not doing it with that one.
- EA_Lanna
  Community Manager
  28 days ago
  That's great news! Thanks for letting us know it's working for you now, and that using Safari did the trick.