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JennySasha's avatar
JennySasha
Rising Novice
4 days ago
Solved

MERGE ACADEMY - UNABLE TO SAVE PROGRESS

Merge Academy - Repeated error messages saying the game cannot be saved and all of the progress is lost. This has been happening for days! Currently playing on Firefox. Browser is updated. MAC OS. 
bug
firefox
mac
technical issues
  • JennySasha's avatar
    JennySasha
    1 day ago

    I'm using the Safari browser now and it's not doing it with that one. 

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 days ago

Heya JennySasha​,

I'm so sorry to hear that. 

JennySasha wrote:

Repeated error messages saying the game cannot be saved and all of the progress is lost.

Oh dear. Would you be able to share a screenshot of that error message? I'll pass it on.

- EA_Lanna

JennySasha's avatar
JennySasha
Rising Novice
1 day ago

I'm using the Safari browser now and it's not doing it with that one. 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 day ago

    That's great news! Thanks for letting us know it's working for you now, and that using Safari did the trick.

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