Merge Academy
It is stuck on this page, I can't click whatever it supposedly pointing to. I can't complete the level I just finished. I have logged out, logged back in, refreshed the page. It started 2 days ago.
Forum Discussion
7 Replies
Hello! Sorry to hear you have been dealing with this for a couple of days now, very frustrating. I see you are playing on a PC using Chrome, would you mind sharing if you are using a Windows or Apple device?
🌟If you need any help locating the specifications of your device or need troubleshooting steps, please refer to this guide > How to Report a Problem on Pogo - Complete Guide
I have been having the same issue for over a week now.
I am using windows on Firefox
Recently, when I load the game, the screen loads up. As soon as I click on something, everything except the side toolbar freezes and won't let me do anything else. Not sure what is going on. I've tried reloading my system, and even tried contacting EA over the phone and can't get any answers. Someone please help.
Hello! Ok so you are using Windows & Firefox - what exactly is happening in your situation?
Hello! Sorry to hear about your loading issues. Would you mind sharing what device you are playing on?
🌟If you need any help locating the specifications of your device or need troubleshooting steps, please refer to this guide > How to Report a Problem on Pogo - Complete Guide
There was a recent service update on 9/25/2025 announced by Pogo Sconnie > Games Forums Home | Service Update - Merge Academy
Were you able to get into the game after the update?
