Forum Discussion

ble55e5's avatar
ble55e5
Seasoned Newcomer
13 days ago
Solved

None of the games is loading

First, it was the weekly games that were not loading. Now, the daily games will not load. I've lost two days of non-play, and I am a paying POGO member. I have cleared the cache, run security program...
firefox
pc
technical issues
  • ble55e5's avatar
    ble55e5
    12 days ago

    Everything is working now, but to answer your questions:

    1. Desktop - Mozilla Firefox (also updated)
    2. Blank screen - blue on some games - black on others.

    I'm not sure if it was a Mozilla issue since it had just been updated.

    Thanks for your attention and quick response.😃

abbycattx's avatar
abbycattx
Hero
13 days ago

ble55e5​ 

Hello! 

I understand how frustrating it is to lose playing days as a paying member. Since you've already cleared cache, run security programs, and updated everything, let's try to identify what's happening to the best of our capability:

  • What device and browser are you using? (Windows/Mac/tablet, Chrome/Safari/Edge/Firefox)
  • When games won't load, what exactly happens? (Blank screen? or Error message?)

 

  • ble55e5's avatar
    ble55e5
    Seasoned Newcomer
    12 days ago

    Everything is working now, but to answer your questions:

    1. Desktop - Mozilla Firefox (also updated)
    2. Blank screen - blue on some games - black on others.

    I'm not sure if it was a Mozilla issue since it had just been updated.

    Thanks for your attention and quick response.😃

    • abbycattx's avatar
      abbycattx
      Hero
      11 days ago

      ble55e5​ 

      Glad everything worked out and best of luck to you 🎉

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