Hello,
Been trying to get into my regular account but suddenly I can't receive verification emails and for some reason my phone is connected to this ld account vs my regular one.
Help!
Casslass
You would want to reach out to our support to take a further look at this!
Cheers!
Community ManagerIf you are not seeing the verification emails from EA check the following:
- Make sure the email are not being put in your Spam Folder
- Check any folders with rules applied, to see if the emails are being filtered out
- Check your email security setting to make sure the emails are not being blocked
- Verify there are no outages with your email provider.
Thanks!
Done all those things and still no email.
I receive other emails so not that.
Who can I speak to to merge this account with my main account?
Thanks
Community ManagerYou would want to reach out to our support to take a further look at this!
Cheers!
Did you get this resolved because I'm having the same issue and can't figure out what to do.
Hello! Sorry to hear about the challenges you are facing with the login process. As stated in the posting above, please review the following steps.
If you are not seeing the verification emails from EA check the following:
- Make sure the emails are not being put in your Spam Folder
- Check any folders with rules applied, to see if the emails are being filtered out
- Check your email security setting to make sure the emails are not being blocked
- Verify there are no outages with your email provider.
Additionally, you can verify your account information by following the steps outlined in this posting > ⚖️How to verify and view your Pogo Information on EA | EA Forums - 10363354
If you continue to have problems, you can reach out to EA Help directly! Here > I need help logging in to my Pogo account - Pogo Click on Chat with Us and follow the steps to create a case.
Hope this helps & Take Care!
