Forum Discussion

LillyTwister's avatar
LillyTwister
Seasoned Newcomer
8 days ago

Poppit Bingo - Missing Power Ups after using Gems

I used 150 gems to buy 4000>? worth of special power up ballons.  I only recieved 4 of them before they asked me to use more of my gems for more power ups!!  Why

Thanks Where do I go to resolve this issue?  Been a member since 1998 lol

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Hi LillyTwister​

     I hope you're having a great day! Just wanted to follow up and check in with you. Were you able to connect with our support team for help with the missing content?

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi LillyTwister​,

    Oh dear, I'm sorry you're missing some of the power up ballons. I can't look into this through the EA Forums, so I would recommend getting in touch with our support team. They will take a look into it for you and let you know what they can do to help from there. 

    Use the steps in this guide to send in a help request to them:

     

    And thank you for being a long-time member. 1998 is astounding! 🌟

    - EA_Lanna

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 3 hours ago
5,093 Posts