Forum Discussion

georgia1980

New Novice

5 months ago

Solitaire Home Story Cards Not Responding

Sorry to jump onto this thread but l have tried sending a troubleshooting form to EA but it won't send. I have been having the same issues of Solitaire home story freezing for several months now. I ...

Copy of Untitled video - Made with Clipchamp.mp432.6 MB

bug

technical issues

georgia1980

New Novice

5 months ago

I'm glad you could see the video, I've not posted one on here before so was a bit unsure!

Pogo username: georgiatill25
Device Type (PC. Laptop, Phone, Tablet): This was on my laptop but it has happened on my ipad too
OS version (Windows 10, Windows 11, or macOS): Windows 11 or iOS 26.0.1
Browsers Tested (Microsoft Edge, Google. Firefox, Safari): Edge, Google, Firefox and Safari
Current Browser Version Number: 11
DxDiag File attached: (Yes/No): No
Error messages or Error Images: None
What level or chapter: The video is level 724
What Troubleshooting steps you've already completed: I have followed pogo's trouble shooting steps multiple times such as clearing my cache and updating my browser.

abbycattx

Hero+

5 months ago

georgia1980

Perfect and excellent information and communication.

I am unable to provide a specific timeline for when this will be reviewed, so in the meantime, please do your best to get past the level. By reporting this with such detail and accuracy, you're helping our Pogo community as a whole. Thank you kindly!

🙂Shoutout to georgia1980/georgiatill25, great player 🍑🏆