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Bergfels's avatar
Bergfels
Rising Veteran
6 days ago

Broken Ad Loop - Forge of Empires - Tab S9 FE / Android 16

Im currently experiencing a frustrating issue with a specific advertisement: 'Forge of Empires'.

The ad plays until the end, and the 'X' to close it appears after 'Reward Granted'. However, the 'X' is completely unresponsive. I have to use the Android 'Back' button to return to the game, but then I don't receive my reward.

The worst part is that this specific ad keeps reappearing in a loop, making it impossible to collect any bonuses. Since the Service 2.0 rollout on my SamsungTab S9 FE (SM-X510), the game has been struggling with performance anyway, and this broken ad loop makes it even harder to participate in COM or the Design Challenge.

Is anyone else having trouble with this specific spot or similar unresponsive UI elements in ads after the update? It’s very disruptive. Thanks for any help!"

2 Replies

  • Bergfels's avatar
    Bergfels
    Rising Veteran
    5 hours ago

    Adding an update to my observations: After further testing, I've noticed that the 'unclosable' ads consistently appear when the system's free RAM drops to 27% or lower.

    I have identified several specific ad providers where this freeze happens most frequently:

    •  Forge of Empires
    • Vinted.de
    • Hero Wars Raid Gossip Harbor
    • Goods Puzzle
    • Abo.fax.net
    • Kingshot

    It seems these more 'resource-heavy' ads cannot handle the lag caused by the game's current memory management issues."

     

  • Vernissa's avatar
    Vernissa
    Seasoned Ace
    2 days ago

    I have been having problems with the Shopify advert. No X appears and the only way to end it is to close the game and lose the reward.