Constant blinking/flashing in Capital City

Still happening, poor show EA

Please, if anyone else is having this same issue

 https://answers.ea.com/t5/SimCity-BuildIt/Constant-blinking-flashing-in-Capital-City/m-p/13857317#M40305

Please respond to it with even just a 'Me Too'

For me it is more than just an annoying bug, it could cause an epileptic seizure! 

I know I am not the only one with the same bug in their city but getting them to sign up and post about it here is like getting blood from a stone!. Reporting bugs via in-game help should be sufficient but apparently not so.

5 times now I have been advised to post about it on Anwers HQ

5 times I've told them that did, over a month ago.

Thanks in advance.

Grumpier Than Normal Bedlam 🤣 

Hey @GrumpyBedlam, 

I'm catching up with this space after a while away and spotted your posts. First off, thank you for reaching out and sharing your experience with us. Flashing lights is concerning, especially given your condition. Secondly, I'd like to pass this on and it'd help to have a bit more information. Could you please pop these details into your reply?

1. Video Recording: If you could capture a short video showing the flashing lights issue, it would really help us get a visual on what you're seeing.
2. Different Device Check: Can you let us know if this issue happens on a different device as well? This will help us figure out if the problem is specific to your current device or something broader.
3. Device Information: What make and model phone are you using?
4. Issue Onset: When did this start happening?
5. Game Update: Have you updated the game with the latest patch?
6. Troubleshooting: Please share what troubleshooting steps you've already tried.

I genuinely appreciate your patience on this as I try to understand what's going on there for you and what might help with it.

- EA_Lanna

Video, an mp4 is not a valid extension :-( would I be able to send in a DM?

It happens on 2 devices

One running Android 8 something which is an experimental city I set up to prove some issues previously were unique to Android 14

In-game help have sent kudos before for my efforts 😆 

Now then my steps so far.

Lowered video refresh rate, raised it as well - no difference.

Played around with various video settings available to me as standard, with no difference so, back to defaults.

Deleted game cache.

Checked everything that is updateable is up to date, including the game's app

Checked that storage space and RAM and video RAM are adequate - they are way better than the required recommendations

Uninstalled Game

Restarted device

Reinstalled game 

Got my city back up and running, with the same issue.

Threatened it with a rubber mallet - no difference  🤣 

My device is a Samsung Galaxy Tab 9 running on Android 14 along with Samsung's One UI 6.1 and  the latest Google Play System updated as of July 2024

This issue has been happening now for at least 2 months on 2 different devices.

In-Game help have a couple of videos and a whole heap of steps I have taken myself to troubleshoot this and they in turn so far have not been able to recreate the problem so right now I am stumped too.

I hate being stumped 🤣

Hey folks, I've passed this on and we've opened an investigation. If you can remember any specifics that led to this appearing in-game (like an update or an error message), or any steps the team should take to reproduce the issue, that'd be great and would help speed things up. 

Thanks so much @nebulus999 for linking that thread!! It really helps give a visual. 

@GrumpyBedlam, the Reddit thread should be enough for now, but if AHQ is not cooperating down the line and you're looking to share a video, others have worked it by uploading it on YouTube and sharing the link.