Re: Creating a support ticket

Yes there is a 'Customer Service" button.  When clicked, it goes to an 'EA Help' screen.

Which looks like this:

If I select the 'known issues' tab, there is an option for 'How do I report a bug".  Selecting that shows this screen:

Which is back to where I started.

Thanks.

Hi @jkg7777, 

Thanks for sharing those images. It looks like they might be taken on a PC. To reach the support team with an in-game ticket, you'd need to open up your game on your phone where you play the game. Could you give that a go, please?

- EA_Lanna

Those are the screens I see on my phone. I uploaded them to my PC to attach them.

Here are the screen shots directly from my phone. 

I asked members if my club and they don't see an option to create a ticket either..

Thanks

Hi Lanna,

I have the same issue as his. Please respond. Thank you.

Hi ur2zuplf7gkh​,

I'll close this thread here to limit necroposting, as it's quite old, but if you also need to reach our support team, please use the in-game options to send in a help ticket. 

1. Go to the Settings menu.
2. Select an option like Help, Contact Us, or Customer Support.
3. Follow the prompts to get help, read articles, or submit a support request.

- EA_Lanna