Error 2495

@wOOOOt-SD What system are you on? Can you get a screenshot? Does it affect all pack types? Are you charged credits/does your number of packs decrease?

Thanks.

I'm having the Error 2495 error too.  There are a couple different issues though, i get the error, and when I hit ok the loot box opens anyway and i get the loot.  Now, I get the error at random times.  I'll be playing in the middle of a game and the error pops up and i get kicked out.  It also pops up when i start the game and it goes to the main menu.  To answer your questions, I'm on PC, screen shot is attached, it affects all packs and game play, I'm charged credits and number of packs go down.  but I AM getting the items the error just keeps popping up.  

I have had the same error code for a few days now.

I get this error every time i go back to the main screen or any time i buy a create and for me i think its specifically tied in with a reward i have but it keep trying to give me over and over again which is the  reward "face palm emote" 

Hi,

I keep experiencing the error code 2495.

“Sorry, we couldn’t grant your reward. Please try again or check your inventory for new items. Error Code 2495"

Basically when ever i open a loot crate or check my collection this message turns up and the contents are lost but my credits go down the cost of the crate. ☹️  

I have done the following:

Repair the game

trouble shooting of origin,

Uninstalled and reinstalled the game

Clean Boot.

As none of these worked I have played some more of the campaign and have discovered I can not level select after the first three levels. This makes me wonder; I played originally on Early access 10 hour trial, is my save data locked to that? It would be around the 10 hour marker of gameplay the error code appeared and stopped me gaining my crates.

Any ideas - I am all ears. 

This is related to PC. but may apply to your - I can't say for sure, A is xbox right? :P

Trial installs, sometimes need fully removed, then reinstall from the newer pre-download/download (Support told me trial sometimes had some files missing). 

If you want to, chat/phone support is also an option;

Star Wars Battlefront II - Chat Phone Support -- https://help.ea.com/en/contact-us/?product=star-wars-battlefront-ii
Star Wars Battlefront II - Support for Non English, including unsupported Countries -- https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

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PC Fixes for Star Wars Battlefront II
https://answers.ea.com/t5/Technical-Issues/PC-Star-Wars-BF-2-Fixes-For-Everything-D/m-p/6424768#M704

Thanks for your response... Its a PC. I am so silly I should have put that to begin with. I will look through these ideas once home from work. Thanks 🙂

I can now confirm Uninstalling and removing the folders from user then reinstalling plus repair files does not work. I have noticed that in where the game saves the install application data has two logos in the folder one is 
starwarsbattlefrontii_trial
the other

starwarsbattlefrontii

Now the folder was missing when it was uninstalled and reappears when i download and install. Do others have this?

I save it to my D drive so its location is D:\ORIGIN\STAR WARS Battlefront II

I am now curious if i keep reinstalling i am getting some form of trial version?

I just logged in after reading this and you are right "face palm emote"  is shown on the right before it happily displays the error code on the main menu screen. SO maybe something there. 

Just to confirm, this is still regarding the loot crates not being available, right? did you run the repair game feature in origin yet?