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Invalid Licesnse Missing DLL : [api-ms-win-crt-environment-[1-1-0.dll] Error 0xC1
That is the complete message i am getting with all the letters.
Please advise
I should also mention I have installed all windows updates
I also dont want to install windows 10. I am on windows 8.1 with all updates
- EA_Darko8 years ago
Community Manager
@Dreadnought069 Please try the following steps as I have seen this work for a number of people.
1- Update Windows
2- Control Panel/Uninstall Program - uninstall Microsoft Visual C++ 2015 x64 and x86
3- Reboot your PC
4- Download and reinstall Microsoft Visual C++ 2015 x64 and x86 (2 seperate installs)
5- Reboot your PC Thanks for the info,
Can I please get links to the Microsoft websites to download Microsoft Visual C++ 2015 x64 and x86 for free?
I can't find them on the microsoft website? I also don't know what is a good website to use to download these and I'm having a tough time locating them both...
- EA_Darko8 years ago
Community Manager
@Dreadnought069 You can get them here: https://www.microsoft.com/en-ie/download/details.aspx?id=48145
Thanks for the help Darko, I have two issues:
1. This link seems to be for one generic file, though in the previous directions you said two separate file installs? Will this one file cover both Microsoft Visual C++ 2015 x64 and x86 ?? and will these be updated versions of these files or the same as the original factory installed versions? I ask this because this relates to my next inquiry;
2. In a related tech support ticket a tech advised me to reinstall windows, so I formatted my cpu and now Origin will not run or at least when I did get it to run and tried downloading even battlefront I (let alone battlefront II) I received the following error messages:
Error message A) IGOProxy64.exe - Application error (***this error would pop up 5 or 6 times in a row every time I clicked ok to close it before it stopped appearing***)
The application was unable to start correctly (0x000007b) Click ok to close applicationand Error Message B) Origin.exe - system error
The program cant start because api-ms-crt-runtime[1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem
Needless to say with regards to error message B I reinstalled and get the same problem.
I should also mention that for the past month or so, whenever I would start the Battlefront I icon I would have to spam push through the Error A message before origin/battlefront I would fire up. (I haven't had any issues operating Battlefront I or origin on this cpu in the past and until now that I've formatted my cpu I can't even play let alone download battlefront I....
Please do assist.
Thanks
- EA_Darko8 years ago
Community Manager
@Dreadnought069The best thing to do is ensure that Windows is fully up to date an then download the Visual C++ from the link above as it contains both e64 and the 86 file.
Darko thanks once again for your help,
to update I followed your steps with uninstalling visual C++64 and e86 then rebooting then reinstalling. I check to make sure they uninstalled and then install the programs back onto my cpu from the website. Upon reinstallation, I get an error message: unspecified error 0x80240017.
Despite this I am still having the same issues with running origin. and continue to get the same error messages as mentioned in my previous post. I cant download any origin program now from my game library as it gives me a improper directory notification.
I have completely formatted my cpu as a result of all of these issues relating to Origin and the problems are persisting if not getting worse. What in god's name is going on with EA games I am going to soon be asking for a refund as neither this thread or tech support is offering a practical solution and I'm not getting the services I paid for. As stated before I have never had an issue playing any modern graphic intensive games (GTA V, Battlefront I) however am completely unable to play any origin product on my gaming cpu.- EA_Darko8 years ago
Community Manager
The error messages you are getting refer to an issue with Windows updating. This pops up now and again, one of those odd Windows issues. You can try the steps suggested here: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-update-error-0x80240017/3d475e8c-4cdc-491a-aba4-eb4b072b0d8e?auth=1
Keep me updated as to what happens. I tried both of the steps listed in the link you gave me and still get the same 0x80240017 message when i try to reinstall or repair the C++ files. Nothing to do with origin is working and EA tech support has limited my contact options to just email. How can I go about escalating this matter with EA? Any other suggestions Darko?
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