Star wars battlefront 2 xbox gold problem

@tommypatty764 I can see from your account that one of our advisers was able to help you get this sorted. If you have any other issues please let us know.

Hi the same is happening with my account as well.

Could someone please help.

Hi 

I don't know what silver is. I have paid for gold and this is from my Microsoft subscriptions:

@895867597 I would recommend contacting Microsoft to check that everything is ok with your account. 

Nice palm off.

So now I have to go through Microsoft. Even though on my Xbox it shows I have gold Live? My account shows it is Gold?

@895867597 Not trying to palm you off, just offering you the best way to get to the bottom of this. The error asking you to get gold pops up now and again for some Xbox users and the quickest and easiest way to get it sorted is to contact Microsoft. They can look into your Xbox account and see if there are any issues.

i am pretty sure i am gold and i contacted microsoft and they weren't able to resolve my issue