Need to find CD Keys for DLCs on PS4?

Hi there, @Revolution684.

Normally, your account stays flagged for DLC you already purchased. Where did you purchase the DLC from? Also, are you sure you're on the same account the DLC was purchased on? It doesn't transfer between accounts.

@EA_Aljo can't be 100% sure, but I think I bought the edition which gave access to all the DLCs at once, as I distinctly remember not having to individually purchase each DLC and got the content for it as soon as it loaded up. Not sure if this would be an issue, but the PS4 actually died and bricked up after our house got struck by lightning, and we lost all the data on it. Could this maybe be a corruption of some kind, even with the same PSN account being used?

@@Revolution68 

Your account is entitled to the Deluxe Edition so you should be able to just download everything through the PlayStation store. Have you tried logging in at playstation.com and downloading from there?

@EA_Aljo I looked and I still had to pay for all the DLCs. However, I had access to a bundle where you gain access to all the fully upgraded star cards and all weapons, outside of the Hutt Contracts. So I am sure that its some sort of weird corruption in the account, as I got that for free but still cant get the DLCs for free.

@Revolution684 

Thanks for letting me know. It would be good to contact an advisor for assistance with this. We can't investigate account issues through Answers HQ. Please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.

@EA_Aljo I have been contacting the EA Help and they aren't doing anything, when we asked for help with finding CD Keys on PS4, we just got the same email as before which was asking me to send the keys to them.

@Revolution684 

I checked on your case and it looks like you're in the middle of a conversation with them about this. It would be best to keep working with the advisor to try to get this resolved. Thanks!