Cannot jump off the rail

Help me please with either a bug or a mistake I am doing in a game. I cannot jump off a rail. I can only move ahead or back. Any other action button on my PS5 controller do not respond when Cal hanging on it. Though, until I get to that rail all is working well in a game.
I attached a screenshot where I am stuck in the game. Also, adding a link of this location from a gameplay recording on YouTube - 

https://youtu.be/tRpn6YMcnZI?si=AB-mLtegFZmE17kM&t=18898

Please help to resolve the issue.

Thanks